Frequently Asked Questions
Q: What size bed should I buy?
A. Space is a critical component of a good night's sleep. In general, the larger the mattress, the better the opportunity you have for a good night's sleep. Fact: two people sleeping in a full size bed have less individual space than a baby in a crib. A full size mattress is 54 inches wide; a crib mattress, 28 inches wide! You will not regret purchasing a larger mattress.
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Q: Can I buy a mattress and not a box spring?
A: Yes, you can. However, we recommend you replace the set if you are replacing one piece. The mattress and boxspring work together as a single unit. The boxpring acts as the shock absorber for the mattress. You would not buy a new car and put old tires on it, so why would you put a new mattress on an old boxspring?
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Q: What kinds of materials are used to make a mattress?
A: Common materials in most mattresses are steel springs, resin pads, cotton felt, polyurethane foam, Viscoelastic foam, Dacron fibers and damask or knit ticking.
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Q: How often should I turn my mattress?
A: Turning and rotating are techniques to extend the useful life of a mattress. At one time, turning and rotating your mattress was a hard, firm criteria put forward by all manufacturers. Today Wolf Corporation and others market a combination of single-sided (no turn) products as well as the traditional reversible innerspring mattresses. Use your common sense and good judgment in the care and handling of your mattress. A reversible mattress will last longer and provide more comfort and support if you turn and rotate it occasionally. A single-sided mattress will also last longer and provide more comfort and support if you rotate it occasionally. If you notice a wear pattern developing with your mattress, we recommend turning it if possible, rotating it if you can't turn it or altering behavior (such as sitting on the same side of the bed each day while dressing) whenever possible.
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Q: How long should my mattress last?
A: How long a sleep set lasts depends on its original quality and how it is used. The performance of a poor quality set can deteriorate quickly while a Wolf Mattress set should perform well for many years. Your sleep set should generally last for about 10 years of nightly use.
Premium mattresses slept on nightly will provide reasonable levels of comfort and support for about 10-12 years. Beyond that, gravity begins to take its toll and any mattress will lose a significant amount of comfort and support. The user's size and weight affects the product's longevity just as a vehicle's weight affects the mileage you get from automobile tires. High occupancy hotels and motels routinely replace their mattresses in 3-8 years, depending on the policy of the hotel company.
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Q: Do I need special sheets for this mattress?
A: Mattresses under 9 inches thick are considered standard products, so special sheets are not needed. Products 9-13 inches thick are considered high contour mattresses thus requiring deep pocket sheets. Mattresses over 13 inches thick are considered custom products and require special sheets.
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Q: Is there a warranty on your products?
A: All Wolf Products come with a minimum of a 1 year warranty. Depending on the product Wolf offers up to a 20 year warranty on select models. If there are any other questions, regarding your warrany please to don't hesitate to contact us.
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Q: What is Fluffing your futon?
A: Fluffing your futon allows air into the fibers and evens our the peaks and valleys from sitting and sleeping. Fluffing enhances the product's comfort and resilience. To fluff your futon, lift futon waist high and drop. Repeat this process four times.
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Q: What if I spill something on my futon mattress?
A: Spills - Use paper towels to blot up moisture and thoroughly and immediately. Use fabric cleaner to remove the stain if necessary. Dry with hair dryer or put out to sun dry. (not on a rainy day of course) Odors - Sun Drying removes odors naturally.
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Q: What if remove the tag that says "Do Not Remove"?
A: You automatically void your warranty.
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Q: My futon mattress smells like cedar?
A: In the event your futon mattress has a slight smell of cedar it has just been kept in the plastic for to long. Airing out your futon under normal condidtions should take care of the problem in a week or so.
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